Field Notes (Interaction of Buying an Item)

The encounter that I had was when I went to Popeyes and bought me some food for me and my sister. Pulling up the Popeyes with is on Jefferson Street that I frequently go to is always packed. It is very unusual because the inside is never open but this time that I went it was open. I cannot remember the last time the inside was open due to COVID restraints so the majority of the time when I would go, I will go through the drive-through. I went after my last class on Thursday which ended at 4:00 so it was traffic around Popeyes on Jefferson Street is only a two-lane road. Popeyes is not the best parking lot at there are potholes all over the place and I must be careful when driving through the parking lot, so you make sure your tires do not hit a pothole. The Popeyes I went to is not in the best location which is very skeptical to some customers as they will not attend later in the day because of the environment that the Popeyes is locating it. The Popeyes on Jefferson Street is just like any other Popeyes with the same type of building structure and the way you look on the inside for dining.

The Popeyes is very crowded as many people on Thursday evening were trying to get them some chicken including me. There were cars in the drive-through which I was also because I did not go inside as I was tired from a long day. Pulling up to the drive-through order station the work greeted me calmly with “what is your order” in which I proceeded to state my order. It was about a 20-minute visit to Popeyes ask it varies or what the people in front of me order and how long it taste to fix it. Pulling up to the window I was able to see that there were many workers busy with the task at hand. I calmly paid as wanting to workers took my debit card this swiped it while also handing me the food at the same time. People that work at a fast-food restaurant have to do a great job of multitasking as they may be asked to do different tasks at the same time. The worker calmly handed in my food and the drinks that I have ordered. I had to ask the worker to have extra sauce which he politely gave me some more and told me to have a good rest of the day.

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