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February, 2014

SRFS Message Delay

Feb. 5, 2014—Outage Date: 08/30/2013 This morning, a large number of messages destined for potential students and sent out through the SRFS service created a delay in the delivery of all messages sent via SRFS. This includes messages sent by servers, scan to email and the listserver. The original messages were placed on hold and are being...

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Emergency change tonight for email environment

Feb. 5, 2014—Outage Date: 08/22/2013 Vanderbilt IT will perform an emergency change at 9:00 PM tonight which will result in brief rolling disconnects for Outlook clients. Most users should not notice the quick disconnect/reconnect as servers are restarted. This change is required to increase logging to allow analysis and troubleshooting of an Outlook sync issue reported by...

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Access VU Update

Feb. 5, 2014—Outage Date: 08/22/2013 VUIT will update AccessVU beginning Thursday, 8/22, at 9:00 PM and ending, at 10:30 PM. During this time, users accessing VSA tools or Person Options may experience a session disruption, and be prompted for their login credentials again.

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VUIT Scheduled Maintenance: Patch Voicemail Servers

Feb. 5, 2014—Outage Date: 08/18/2013 VUIT will apply OS patches to the voicemail servers on Sunday, 8/18, between 12:00 AM to 2:00 AM. During this time, there will be a 15-20 minute period where callers will be notified of a delay in message delivery and users will be unable to access their mailbox.

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VUIT Scheduled Maintenance: Perimeter Firewall

Feb. 5, 2014—Outage Date: 08/13/2013 Vanderbilt IT will upgrade perimeter firewalls and network and security equipment on Tuesday, August 13, between 12:00 AM and 6:00 AM. Connections to and from the internet will be impacted as follows: from 12:00 to 12:10 AM, an Internet outage is expected while we migrate to new equipment. During the remainder of...

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VUIT Scheduled Maintenance: AccessVU Upgrade

Feb. 5, 2014—Outage Date: 08/09/2013 VUIT will upgrade AccessVU beginning Friday, 8/09, at 8:00 PM and ending at 11:45 PM. During this time, users logged into AccessVU may experience a session disruption, and be prompted for their login credentials again.

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VUIT Scheduled Maintenance: Stevenson Data Center Router Upgrade

Feb. 5, 2014—Outage Date: 08/09/2013 VUIT will replace the Stevenson Data Center router Friday, 8/9, from 5:00 – 5:45 PM. There will be no loss of service, but the following services may experience a loss of redundancy during the change. Authentication (AD and Kerberos) Shared Web (www.vanderbilt.edu) SMTP (Exchange) DNS/DHCP

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VUIT Scheduled Maintenance: SharePoint Update

Feb. 5, 2014—Outage Date: 08/06/2013 VUIT will update SharePoint beginning Tuesday, 8/6, at 9:00 PM and ending Wednesday, 8/7, at 12:00 AM. During this time, there may be a brief outage when the system reboots.

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VUIT Scheduled Maintenance: Hill Data Center Firewall

Feb. 5, 2014—Outage Date: 08/03/2013 VUIT will upgrade the hardware for the Hill Data Center Firewall beginning Saturday, 8/3, at 5:00 AM and ending at 7:00 AM. During this time, services behind the firewall could potentially experience a 2-3 minute outage when traffic is failed over to the new environment.

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VUIT Scheduled Maintenance: SharePoint Updates

Feb. 5, 2014—Outage Date:08/01/2013 VUIT will perform SharePoint updates beginning Thursday, 8/1, at 7:30 PM and ending Friday, 8/2 at 12:00 AM. During this time, there may be a brief outage when the system reboots.

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