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VUIT Scheduled Maintenance: Migrate VMs to new ESX cluster

Dec. 10, 2014—Vanderbilt IT will migrate two VMs (STRAWBERRY and ITS-SCLNRA01) from the Stevenson data center to the VUH data center Monday, Dec. 15, between 10 a.m. and 6 p.m. Both the jump box STRAWBERRY and the bastion host ITS-SCLNRA01 will be unavailable for approximately 30-40 minutes. While these servers are down, access JUMP01 as a substitute...

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VUIT Scheduled Maintenance: Mailbox Server Lifecycle

Dec. 4, 2014—Vanderbilt IT will lifecycle the hardware on Microsoft Exchange servers ITS-HCWNEM106 and ITS-HCWNEM107 beginning Friday, Dec. 5 at 10 p.m. and ending Saturday, Dec. 6 at 6 a.m. The servers will be unavailable between 10 p.m. and 1 a.m. Emails will be queued and later released to users’ inboxes once the lifecycle is complete. Affected...

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VUIT Scheduled Decommission of Legacy SMTP VMs (shutdown)

Sep. 23, 2014—VUIT will shut down the virtual machines that supported the legacy SMTP email transport layer on Thursday, Sept. 25 at 6 p.m. The workload that this legacy layer performed is now processed by Exchange, rendering these servers unnecessary. Though no negative impact is expected by this activity, the servers will be powered back on should...

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VUIT Scheduled Maintenance: Exchange Environment

Sep. 17, 2014—VUIT will perform updates to the Exchange and Lync servers beginning Friday, Sept. 19 at 10:00 p.m. and ending Saturday, Sept. 20 at 1:00 a.m. During this time, there will be rolling outages to Exchange and Lync services as each server is rebooted. Lync users can log out and back in to reconnect during this...

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RESCHEDULED: TAP in line

Sep. 16, 2014—The following change has been rescheduled, more details to follow: On Thursday, Sept. 18, 2014, at 4:00 a.m., Vanderbilt University Information Technology (VUIT) will implement change # C0045363. This will move several devices and network flows that will improve troubleshooting and security detection abilities with Vanderbilt’s SSL VPN service. No outage is expected to occur...

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VUIT Scheduled Maintenance; Windows Environment

Sep. 11, 2014—VUIT will install Microsoft Security patches on Windows servers on Sunday, Sept. 14 from midnight to 6 a.m. During this timeframe, the following systems will be briefly unavailable while the servers are rebooted. apphost1a its-hcwnap80 (apphost2) SQL Cluster jump01, strawberry (windows jump boxes) wins1, wins2 EPO Magic prt1, prt2 VUIT-hosted SharePoint sites vCenter (virtual server...

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VUIT Scheduled Maintenance – AVST Voicemail Server

Sep. 11, 2014—VUIT will install Microsoft Security and OS patches to AVST Voicemail servers on Sunday, Sept. 14 from midnight to 12:30 a.m. While the server is rebooted, the following will occur for 15-20 minutes: 1) Outside callers will receive a prompt stating their message delivery may be delayed because the system is undergoing maintenance. 2) Users...

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REMINDER: Modifications to Epic Login

Aug. 22, 2014—On Friday, August 22, 2014 at 5:00 PM CST, Vanderbilt University Information Technology (VUIT) in collaboration with the Epic support team will be converting the authentication method for logging in to Epic Hyperspace and Epic Text. Currently, users login to Epic using their RACF ID and Epic password. Once the change is completed, users will...

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Mac Audio Issues

Aug. 21, 2014—The audio functionality of Apple OSX devices was disabled Wednesday when connected to the wireless networks on campus. The issue developed this week because of the increase in Apple devices connecting to the network during student move-in. Network Services learned of the issue at approximately 8:30 a.m. Wednesday. After thorough investigation, Network Services traced the...

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VUIT Scheduled Maintenance: Exchange Environment

Aug. 20, 2014—VUIT will perform updates to the Exchange and Lync servers beginning Friday 08/22, 10:00 PM and ending Saturday 08/23, 05:00 AM. During this time there will be rolling outages to Exchange and Lync services as each server is rebooted. Lync users can log out and back in to reconnect during this outage.

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Modifications to Epic Login

Aug. 18, 2014—On Friday, August 22, 2014 at 5:00 PM CST, Vanderbilt University Information Technology (VUIT) in collaboration with the Epic support team will be converting the authentication method for logging in to Epic Hyperspace and Epic Text. Currently, users login to Epic using their RACF ID and Epic password. Once the change is completed, users will...

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VUIT Scheduled Maintenance; Windows Environment

Aug. 14, 2014—VUIT will install Microsoft Security patches on Windows servers beginning Sunday, 08/17, 12:00 AM and ending Sunday, 08/17, 6:00 AM. During this time, the following systems will be briefly unavailable while the servers are rebooted. apphost1a its-hcwnap80 (apphost2) SQL Cluster jump01, strawberry (windows jump boxes) wins1, wins2 EPO Magic prt1, prt2 ITS hosted SharePoint sites...

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VUIT Scheduled Maintenance: Lync Phone Edition Update

Aug. 5, 2014—VUIT will deploy a Lync Phone edition patch beginning Wednesday, 8/6 at 10:00 PM and ending on Thursday, 8/7 at 1:00 AM. No outage to service is expected but phones will reboot when they are inactive. Both CX300 and CX600 phones will be affected.

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Resolved – Network Storage Issue

Jun. 19, 2014—The below issue has been resolved. There is currently an issue with network shared drives that is preventing access on the storage array. The known impacts at this time are: 1.       User workstations accessing bigdata network shares/drives 2.       Windows applications using bigdata network shares/drives 3.       Cerner Lab Console which has degraded HEO Orders processing. 4.      ...

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