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VUIT implements text for help option

Posted by on Monday, January 11, 2021 in News.

The Vanderbilt community now has another option for contacting VUIT when they need assistance—by texting 615-343-IT4U (4848). The number can be texted like any other cell phone number and will put you in touch with a VUIT employee who can assist you.

With the implementation of text for help, VUIT will be reachable via five different contact methods: call, chat, help request, email and text.

For many, the option to send a text will be a huge benefit, as it can be done from a cell phone without having to be tethered to a laptop or a phone call. It even supports images, emojis and .gifs.

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