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VUIT to implement Text for Help January 18

Posted by on Monday, January 11, 2021 in News.

Starting this year, the Vanderbilt community will gain another option for contacting VUIT when they need assistance: SMS text. This new option will be available to the community beginning Jan. 18. With the implementation of text for help, VUIT will be reachable via five different contact methods: call, chat, help request, email and text.

For many, the option to send a text will be a significant benefit, as it can be done from a cell phone without being tethered to a laptop or a phone call. It even supports images, emojis and .gifs.

Stay tuned for further announcements from VUIT regarding this new option.