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Are you experiencing Wi-Fi issues? Contact VUIT

Mar. 5, 2021—Do you need help with Wi-Fi or other technical issues? Contact VUIT—the Tech Hub is ready to assist all VU students, faculty and staff with any issues, requests or questions they may have. To get in touch, call 615-343-9999, or learn about other contact methods like text, chat, email and help request at it.vanderbilt.edu. We...

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VUIT launches new Vanderbilt systems status webpage

Feb. 15, 2021—Vanderbilt University Information Technology has launched a new systems status webpage. The new webpage offers a view of real-time operational status of the systems the Vanderbilt community uses every day, such as Wi-Fi, email, Zoom, Brightspace and YES. Anyone can visit the systems status page to learn when there are issues impacting systems in academic,...

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Are you receiving all of the emails you should?

Feb. 15, 2021—You might be missing important email messages if you are not checking your junk or quarantine folders. For example, if you are missing the tri-weekly MyVU newsletter, check your junk or quarantine folders and release the myvu@vanderbilt.edu email to your inbox. Releasing emails will add the addresses to your safe sender list and assure that...

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VUIT implements text for help option

Jan. 11, 2021—The Vanderbilt community now has another option for contacting VUIT when they need assistance—by texting 615-343-IT4U (4848). The number can be texted like any other cell phone number and will put you in touch with a VUIT employee who can assist you. With the implementation of text for help, VUIT will be reachable via five...

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Changes coming to VUIT resources

Jan. 4, 2021—As the new year begins, VUIT will implement a number of changes that may impact you. Brief descriptions of the changes and links to additional details can be found below. SEPARATION OF EXCHANGE OUTLOOK ADDRESS BOOK The VU/VUMC shared Exchange Outlook address book will be separated on Jan. 8, 2021. VUMC users will be removed...

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VUIT to offer faculty training sessions on classroom technology

Dec. 16, 2020—VUIT will offer training for faculty Jan. 7–20 on using audio-visual technology in the classroom. Both remote and in-person group sessions will be offered based on room and physical-distancing capacity. One-on-one training sessions also will be available on an as-needed basis. Starting Thursday, Dec. 17, faculty may sign up for group sessions by visiting the...

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Zoom cloud recording storage cleanup to start Jan. 11

Dec. 16, 2020—When you record a meeting in Zoom, you have the option to save that recording to the Zoom cloud. However, Vanderbilt’s cloud storage with Zoom is limited and was never intended to be a long-term storage location, as the university has many other storage options available. Beginning Jan. 11, 2021, Vanderbilt will save Zoom cloud...

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Accellion Secure File Transfer to be retired January 1

Dec. 14, 2020—Accellion Secure File Transfer will be retired beginning Jan. 1, 2021, for Vanderbilt University users. In preparation for the retirement, VUIT recommends using OneDrive for Business for securely sharing or transferring files. All university faculty, staff, and students have access to this service. Details of using OneDrive for Business for Secure File Transfer are as...

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VU/VUMC shared Exchange Outlook address book to be separated in early 2021

Nov. 17, 2020—As part of continued efforts surrounding the separation of Vanderbilt University and Vanderbilt University Medical Center, VUIT will initiate work to separate the shared Exchange Outlook address book on Jan. 8, 2021. The Outlook address book, also known as the Global Address List (GAL), autocompletes email addresses when you are typing addresses in the “To:”...

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Single sign-on enhancements coming to Zoom and Box for spring 2021

Nov. 5, 2020—As part of the university’s continued efforts to provide world-class technology and support its teaching and research missions, Vanderbilt University Information Technology continuously strives to increase the security posture of Vanderbilt systems while also enhancing accessibility. VUIT is excited to announce upgrades to the Zoom and Box user experience, with updates coming soon. Zoom will...

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