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Author outage issue resolved

Sep. 12, 2019— has resolved its outage issue.

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Sep. 12, 2019— is currently reporting an outage. All users of Box (including Vanderbilt) are unable to log on. We will provide more information as it becomes available from

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Email issue resolved

Sep. 7, 2019—9/7/19 – 10 a.m. – Update: The email issue has been resolved and all email functions have returned to normal operation. Please contact VUIT at (615) 343-9999 if you experience any problems with your email. ________________________________________________________________________ 9/7/19 – 5:30 a.m. – During routine maintenance and security patching that VUIT performs, we encountered an issue with...

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Email Service Interruptions

Aug. 28, 2019—On Monday, August 26, and Tuesday, August 27, many users experienced email difficulties related to the split of the VU and VUMC systems. VUIT worked with clients to repair and refresh mailboxes. By Tuesday night, all but a handful of issues were resolved. Impacted users fall into one of the following three broad categories: Users’...

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VU, VUMC phone service temporarily unavailable Feb. 3

Feb. 1, 2019—Vanderbilt IT will upgrade the telephone system on Sunday, Feb. 3, at 4 a.m. The upgrade will take approximately one hour to complete. During this time, the telephone system will be unavailable. This outage will affect all regular phones (including Lync/Skype for Business phones) at the university and Vanderbilt University Medical Center. Following the upgrade,...

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RESOLVED – VUIT Outage Alert – Network Shares and Student Systems

Jul. 25, 2018—VUIT has resolved the issue experienced earlier today with connectivity to central file storage/shared drives (aka mapped drives, network shares, network drives, network storage and some desktop VMs) that included the following applications: Student Accounts Financial Aid Student Records Undergraduate Admissions Student Enrollment Users who were unable to connect to files and applications on those...

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