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September, 2019

VUIT Scheduled Maintenance for SerVU

Sep. 17, 2019—On Wednesday, September 18, between 7 p.m. and 11 p.m., Vanderbilt IT will upgrade the production environment in SerVU to version 9.5.3.  Users will not be able to log into the SerVU client once the upgrade begins.   Users who access SerVU with the rich client (blue icon) will be prompted to upgrade the client the first time they log...

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Box.com outage issue resolved

Sep. 12, 2019—Box.com has resolved its outage issue.

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Box.com Outage

Sep. 12, 2019—Box.com is currently reporting an outage. All users of Box (including Vanderbilt) are unable to log on. We will provide more information as it becomes available from Box.com.

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Emergency Maintenance on Skype (Lync) Servers

Sep. 11, 2019—From Wednesday, September 11, at 7 p.m. to Thursday, September 12, at 3 a.m., Vanderbilt IT will perform emergency maintenance on Lync 2013 collaboration servers. This work is necessary to maintain a highly available environment.   During this time frame, users may experience temporary delays in making Lync/Skype calls.

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Email issue resolved

Sep. 7, 2019—9/7/19 – 10 a.m. – Update: The email issue has been resolved and all email functions have returned to normal operation. Please contact VUIT at (615) 343-9999 if you experience any problems with your email. ________________________________________________________________________ 9/7/19 – 5:30 a.m. – During routine maintenance and security patching that VUIT performs, we encountered an issue with...

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