Author
VUIT Scheduled Maintenance: Lync Edge Server
Feb. 5, 2014—Outage Date: 02/07/2014 VUIT will perform system maintenance and firmware updates to the Lync edge server for Medical Center users beginning at 10:00 PM on Friday, February 7, and ending at 4:00 AM on Saturday, February 8. During this time, the server will be powered down and rebooted. Medical Center users connected to Lync externally...
Telephone Outage
Feb. 5, 2014—Outage Date: 02/03/2014 We have widespread issues with phone service in some Medical Center and campus locations. Technicians are working to restore service.
Resolved: Telephone Outage
Feb. 5, 2014—Outage Date: 02/03/2014 The issue below has been resolved. We have widespread issues with phone service in some Medical Center and campus locations. Technicians are working to restore service.
RESOLVED: Widespread outages/access issues
Feb. 5, 2014—Outage Date: 1/31/2014 All major applications affected by this outage have been restored to normal functionality. Should you experience any issues, please report them to the Help Desk at 343-HELP (4357).
Widespread outages/access issues
Feb. 5, 2014—Outage Date: 01/31/2014 VUIT has reports of some widespread outages/application access issues. We are working to identify the scope and cause and resolve it as quickly as possible. Email and some applications are functioning normally, while other applications are not reachable.
Issue with shared SQL cluster
Feb. 5, 2014—Outage Date: 01/09/2014 VUIT is currently experiencing an issue with the shared SQL cluster. Technicians are working to resolve the issue.
RESOLVED: Widespread outages/access issues
Feb. 5, 2014—Outage Date: 12/31/2013 All services were restored by 10:00 PM on 12/31. Any issues should be reported to the Help Desk at 343-HELP (4357).
UPDATE: Widespread Outages/access issues
Feb. 5, 2014—Outage Date: 12/31/2013 VUIT determined root cause of the outage that began at approximately 3:30 PM today. The problem has been resolved, but it may take several hours to restore functionality to all affected systems.
Widespread outages/access issues
Feb. 5, 2014—Outage Date: 12/31/2013 VUIT has reports of some widespread outages/application access issues. We are working to identify the scope and cause and resolve it as quickly as possible. Email and some applications are functioning normally, while other applications not reachable.
Software Store Maintenance
Feb. 5, 2014—Outage Date: 11/06/2013 Kivuto, the company that hosts the Vanderbilt Software Store, is upgrading ELMS (the storefront platform) on November 26, 2013 beginning at 6:00 AM. Kivuto expects to complete the maintenance within 2 hours. During this time, Kivuto will place the store in ‘maintenance mode” and will display a message indicating the store is...
Exchange Service Degraded
Feb. 5, 2014—Outage Date: 11/18/2013 VUIT received several reports from the community about slow email performance. Technicians are investigating.
Break/fix on one email server tonight
Feb. 5, 2014—Outage Date: 11/18/2013 VUIT will perform a reboot one of the email servers (EM103) at 8:00 PM tonight as part of the troubleshooting process for the latency issue experienced today. Users of this server can expect an interruption to service of approximately 20 minutes. VUIT communicated directly with users on this server advising them of...
VUIT Scheduled Maintenance: Windows Environment
Feb. 5, 2014—Outage Date: 11/17/2013 VUIT will install Microsoft Security patches to Windows servers beginning Sunday, 11/17, 12:00 AM and ending Sunday, 11/17, 6:00 AM. During this time, the following systems will be briefly unavailable while the servers are rebooted. apphost1a its-hcwnap80 (apphost2) SQL Cluster jump01, strawberry (windows jump boxes) wins1, wins2 EPO Magic prt1, prt2 ITS...
VUIT Scheduled Maintenance: VSA Admin Tools
Feb. 5, 2014—Outage Date: 11/12/2013 VUIT will update VSA Admin Tools on Tuesday, 11/12 between the hours of 09:00 PM and 12:00 AM. Users with active sessions during this time will be logged out and prompted to log back in. There is no expected downtime during this update.
VUIT Scheduled Maintenance: PRT1 Server
Feb. 5, 2014—Outage Date: 11/10/2013 Vanderbilt IT will install the Service Pack 2 update on the PRT1 server on Sunday, 11/10/13, from 12:00 AM until 02:00 AM. The server will be rebooted after this update. During the reboot PRT1 and all associated printers will be inaccessible.