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Emergency change tonight for email environment

Posted by on Wednesday, February 5, 2014 in Outage.

Outage Date: 08/22/2013
Vanderbilt IT will perform an emergency change at 9:00 PM tonight which will result in brief rolling disconnects for Outlook clients. Most users should not notice the quick disconnect/reconnect as servers are restarted.

This change is required to increase logging to allow analysis and troubleshooting of an Outlook sync issue reported by some users. There will be no impact to Outlook Web Application (OWA), IMAP/POP, or mobile connectivity (ActiveSync and BES).