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Information Technology Outages

VUIT Scheduled Maintenance to Install Windows OS Patches on UM8700 Voicemail Servers – April 28

Posted by on Wednesday, April 24, 2019 in Outage.

On April 28, from midnight to 3 a.m., Vanderbilt IT will install Microsoft Windows 2008 system patches on UM8700 voicemail servers to assure the continued security of the Windows operating systems on these servers. Upon patching, VUIT will restart the CallXpress server.

During the scheduled maintenance, patching of the server will cause the following:

1. Outside callers will receive a notification that their messages may be delayed because of system maintenance.
2. Users will not be able to log in to their voicemail.
3. Out-call notifications will be delayed for messages so marked.

Skype for Business (Lync) voicemail will not be affected by this maintenance.