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Email System Interruptions

Aug. 27, 2019—We are experiencing a widespread but sporadic set of email difficulties related to the split of the VU and VUMC systems. VUIT is working with clients to repair and refresh mailboxes and expects all affected clients to be restored today. While the ongoing migration of the VU email system to the Microsoft Office 365 cloud...

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VUIT scheduled upgrade of the campus voicemail system – July 27

Jul. 24, 2019—From Saturday, July 27, at 9 p.m. to Sunday, July 28, at 1 a.m., VUIT will upgrade the campus voicemail system as part of our regular work to remain current and maintain continued support. During the upgrade, the following will occur: 1. Outside callers will receive a notification that their message may be delayed because...

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Network switch replacement in Medical Research Building 4 – July 26

Jul. 24, 2019—On Friday, July 26, from 5:30 a.m. to 7 a.m., VUMC IT will replace the Cisco network switches on the 3rd and 8th floors of Medical Research Building 4 to improve bandwidth and throughput. This will be a rolling outage; switches are expected to be down for less than five minutes at a time. During...

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Microsoft patching on general servers – July 21st

Jul. 18, 2019—On Sunday, July 21, from midnight to 6 a.m., Vanderbilt IT will install security and Operating System (OS) patches as part of the monthly Windows server patching event. After the patches are installed, non-redundant services will be impacted by a server reboot.

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VUIT Scheduled Maintenance for Shared Services Servers – July 21st

Jul. 17, 2019—On Sunday, July 21, between midnight and 4 a.m., Vanderbilt IT will install security patches on the servers listed below to maintain security for core Microsoft operating systems: • Pinnacle • IIS web server • MA4000 • Alertus • List Proxy After the patches are installed, non-redundant services will be impacted by a server reboot....

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VUIT scheduled maintenance on voicemail servers – July 21st

Jul. 17, 2019—On July 21, from midnight to 4 a.m., VUIT will perform scheduled maintenance on the campus voicemail system to assure the continued security of the Windows operating systems on these servers. During the scheduled maintenance, a server restart will cause the following: 1. Outside callers will receive a notification that their message may be delayed...

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Network switch replacement in Medical Research Building 4 – July 19th

Jul. 17, 2019—On Friday, July 19, from 5:30 a.m. to 7 a.m., VUMC IT will replace the Cisco network switches on the 3rd and 4th floors of Medical Research Building 4 to improve bandwidth and throughput. This will be a rolling outage; switches are expected to be down for less than five minutes at a time. During...

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VUIT Router Maintenance – July 17th

Jul. 15, 2019—On Wednesday, July 17, from 6:00 a.m. to 6:45 a.m., Vanderbilt IT will perform maintenance on network equipment in Hill Data Center. During this time, the network traffic will be routed through equipment in the Bryan Data Center to assure service continuity

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Listserv Update – Monday, July 15

Jul. 12, 2019—On Monday, July 15, from 9 p.m. to 9:30 p.m., Vanderbilt IT will update the Listserv license. During this time, the service will be impacted by a server reboot, but it is not expected to last more than 5 minutes. Messages sent during this time will be queued and delivered after the update is complete.

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VUIT wireless upgrade

Jul. 11, 2019—On Sunday, July 14, between 8:00 a.m. and 2:00 p.m., Vanderbilt IT will upgrade the Aruba wireless network system. No outage is expected; however, there is a risk that users may briefly lose connectivity to the wireless network during the upgrade process. This upgrade will affect the following buildings: · Administration: 1207 17th Ave, Cohen,...

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Listserv Maintenance – July 11

Jul. 10, 2019—On Thursday, July 11, from 9 p.m. to 10 p.m., Vanderbilt IT will perform a configuration update on Listserv. During this time, the service will be impacted by a server reboot, but it is not expected to last more than five minutes. Messages sent during this time will be queued and delivered after the update...

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VUIT Scheduled Maintenance for Collaboration Servers – May 3rd

May. 1, 2019—From Friday, May 3, at 10 p.m. to Saturday, May 4, at 6 a.m., Vanderbilt IT will install Microsoft security patches on collaboration servers to maintain security for core Microsoft operating systems. During this time frame, non-redundant services will be impacted by a server reboot after the patches are installed. Email and Skype may be...

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VUIT Scheduled Maintenance to Install Windows OS Patches on UM8700 Voicemail Servers – April 28

Apr. 24, 2019—On April 28, from midnight to 3 a.m., Vanderbilt IT will install Microsoft Windows 2008 system patches on UM8700 voicemail servers to assure the continued security of the Windows operating systems on these servers. Upon patching, VUIT will restart the CallXpress server. During the scheduled maintenance, patching of the server will cause the following: 1....

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VU Identity Suite Service Interruption, Saturday April 20

Apr. 18, 2019—On Saturday, April 20, from 7 a.m. to noon, VUIT will move the VU Identity Suite (SailPoint/VUIDM/EmployeeClaim/StudentClaim) from WebLogic application servers to Tomcat and AWS due to licensing requirements. Service interruption is expected primarily between 7 a.m. and 7:30 a.m. when SailPoint may be briefly unavailable. No updates will be lost during this process, but...

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RESOLVED – Vanderbilt.edu Service Degradation

Jan. 31, 2019—RESOLVED at 8:42 a.m. Vanderbilt.edu web pages are experiencing service degradation. Technicians are working to resolve the issue.

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