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Outage Category

VUIT Scheduled Maintenance: Mailbox Server Lifecycle

Nov. 17, 2014—Vanderbilt IT will lifecycle the hardware on Microsoft Exchange server ITS-HCWNEM111 beginning Tuesday, Nov. 18 at 10 p.m. and ending Wednesday, Nov. 19 at 6 a.m. The server will be unavailable between 10 p.m. and 1 a.m. Emails will be queued and later released to users’ inboxes once the lifecycle is complete. Affected users will...

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VUIT Scheduled Maintenance: Exchange Environment

Nov. 13, 2014—VUIT will update the Microsoft Exchange environment in support of the Office 365 project beginning Friday, Nov. 14 at 10 p.m. and ending Saturday Nov. 15 at 2 a.m. During this update, there may be a possible outage to email delivery. If this occurs, email will be queued and then delivered when service is restored.

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VUIT Scheduled Maintenance: Load Balancer Environment

Nov. 13, 2014—VUIT will upgrade the load balancer environment beginning Saturday, Nov. 15 at 8 p.m. and ending Saturday, Nov. 16 at 6 a.m. During this time, brief outages may occur in the following services: Vmail Lync SharePoint Vanderbilt website VUnetID and ePassword logins to applications

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VUIT Scheduled Maintenance: Microsoft Exchange Environment

Nov. 5, 2014—Vanderbilt IT will perform updates to the Microsoft Exchange servers beginning Friday, Nov. 7 at 10 p.m. and ending Saturday, Nov. 8 at 6 a.m. Rolling outages are expected for Exchange servers during this time. Updates will include: Rollup 6 for Exchange Server 2010 Service Pack 3 http://support.microsoft.com/kb/2936871 Rollup 5 for Exchange Server 2010 Service...

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VUIT Scheduled Maintenance: Unified Communication Servers

Oct. 24, 2014—Vanderbilt IT will perform updates to the Vmail and Lync servers beginning Friday, Oct. 24 at 10 p.m. through Saturday, Oct. 25 at 4 a.m. As each server is rebooted, Lync users can log out and log back in to reconnect during the maintenance. Please note: Since the Exchange 2010 environment is not highly available,...

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VUIT Scheduled Maintenance; Windows Environment

Oct. 16, 2014—Vanderbilt IT will install Microsoft security patches to Windows servers on Thursday, Oct 16 from 8 p.m. to 11:45 p.m. The majority of systems are redundant, and a customer service outage is not expected. The following systems will be briefly unavailable while the servers are rebooted. CIS Management Servers SCCM Servers Community Management Servers (This...

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Vanderbilt Enterprise SSL VPN Certificate Change

Oct. 14, 2014—Beginning Oct. 15 at 7 a.m., the Vanderbilt IT Network Security team will implement a change that imports a new certificate, which will only support the URL vpn.vanderbilt.edu. This new certificate will optimize cost and support. Once this change is complete, clients configured for the URLs vpn.mc.vanderbilt.edu or vpn.ea.vanderbilt.edu will receive an untrusted certificate warning....

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VUIT Scheduled Maintenance: Mailbox Server Lifecycle

Oct. 14, 2014—Vanderbilt IT will lifecycle the hardware on the Microsoft Exchange server (ITS-HCWNEM101) on Tuesday, Oct. 14 from 10 p.m. to Wednesday, Oct. 15 at 6 a.m.  There will be another lifecycle of hardware (ITS-HCWNEM102 and ITS-HCWNEM103) on Friday, Oct. 17 from 10 p.m. to Saturday, Oct. 18 at 6 a.m.  During both processes, the server...

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VUIT Scheduled Maintenance: AccessVU

Sep. 26, 2014—VUIT will perform maintenance on AccessVU on Monday, Sept. 29 from 8 p.m. to 8:15 p.m. The following functions will be inaccessible during the maintenance: AccessVU Admin Tools VUnetID Password Resets Clinical Workstation PIN Resets VUnetID activation for new users Note: Applications that authenticate using VUnetID and ePassword will not be affected.

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VUIT Scheduled Decommission of Legacy SMTP VMs (shutdown)

Sep. 23, 2014—VUIT will shut down the virtual machines that supported the legacy SMTP email transport layer on Thursday, Sept. 25 at 6 p.m. The workload that this legacy layer performed is now processed by Exchange, rendering these servers unnecessary. Though no negative impact is expected by this activity, the servers will be powered back on should...

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VUIT Scheduled Maintenance: Exchange Environment

Sep. 17, 2014—VUIT will perform updates to the Exchange and Lync servers beginning Friday, Sept. 19 at 10:00 p.m. and ending Saturday, Sept. 20 at 1:00 a.m. During this time, there will be rolling outages to Exchange and Lync services as each server is rebooted. Lync users can log out and back in to reconnect during this...

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RESCHEDULED: TAP in line

Sep. 16, 2014—The following change has been rescheduled, more details to follow: On Thursday, Sept. 18, 2014, at 4:00 a.m., Vanderbilt University Information Technology (VUIT) will implement change # C0045363. This will move several devices and network flows that will improve troubleshooting and security detection abilities with Vanderbilt’s SSL VPN service. No outage is expected to occur...

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VUIT Scheduled Maintenance; Windows Environment

Sep. 11, 2014—VUIT will install Microsoft Security patches on Windows servers on Sunday, Sept. 14 from midnight to 6 a.m. During this timeframe, the following systems will be briefly unavailable while the servers are rebooted. apphost1a its-hcwnap80 (apphost2) SQL Cluster jump01, strawberry (windows jump boxes) wins1, wins2 EPO Magic prt1, prt2 VUIT-hosted SharePoint sites vCenter (virtual server...

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VUIT Scheduled Maintenance – AVST Voicemail Server

Sep. 11, 2014—VUIT will install Microsoft Security and OS patches to AVST Voicemail servers on Sunday, Sept. 14 from midnight to 12:30 a.m. While the server is rebooted, the following will occur for 15-20 minutes: 1) Outside callers will receive a prompt stating their message delivery may be delayed because the system is undergoing maintenance. 2) Users...

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REMINDER: Modifications to Epic Login

Aug. 22, 2014—On Friday, August 22, 2014 at 5:00 PM CST, Vanderbilt University Information Technology (VUIT) in collaboration with the Epic support team will be converting the authentication method for logging in to Epic Hyperspace and Epic Text. Currently, users login to Epic using their RACF ID and Epic password. Once the change is completed, users will...

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