Outage Category
VU Identity Suite Service Interruption, Saturday April 20
Apr. 18, 2019—On Saturday, April 20, from 7 a.m. to noon, VUIT will move the VU Identity Suite (SailPoint/VUIDM/EmployeeClaim/StudentClaim) from WebLogic application servers to Tomcat and AWS due to licensing requirements. Service interruption is expected primarily between 7 a.m. and 7:30 a.m. when SailPoint may be briefly unavailable. No updates will be lost during this process, but...
VUIT Scheduled Maintenance to Install Windows OS patches on UM8700 voicemail servers
Mar. 22, 2019—On March 24, from midnight to 3 a.m., Vanderbilt IT will install Microsoft Windows 2008 system patches on UM8700 voicemail servers to assure the continued security of the Windows operating systems on these servers. Upon patching, VUIT will restart the CallXpress server. During the scheduled maintenance, patching of the server will cause the following: 1....
Microsoft patching on shared services servers
Mar. 22, 2019—On March, 23, from midnight to 4 a.m., Vanderbilt IT will install security patches on the servers listed below to maintain security for core Microsoft operating systems. After the patches are installed, non-redundant services will be impacted by a server reboot. Pinnacle IIS web server MA4000 Alertus List Proxy: Please note during the duration of...
Monthly Microsoft patching on General Servers
Mar. 22, 2019—On March, 24, from midnight to 6 a.m., Vanderbilt IT will Install monthly security and Operating System (OS) patches as well as any previous patches & updates that are still required to the servers maintain security for core Microsoft operating systems. After the patches are installed, non-redundant services will be impacted by a server reboot.
FYI – VU Gmail Login Page Changing on March 5
Mar. 1, 2019—Dear VU Gmail User, At 8 p.m. on Tuesday, March 5, the VU Gmail login will transition to a new authentication platform. As the service transitions, there may be a brief outage to the login service. If you are already using your Gmail, you session should not be interrupted. Please use gmail.vanderbilt.edu to access...
VUIT Scheduled Maintenance for Collaboration Servers
Feb. 27, 2019—From Friday, March 1, at 10 p.m. to Saturday, March 2, at 6 a.m., Vanderbilt IT will install Microsoft security patches on collaboration servers to maintain security for core Microsoft operating systems. During this time frame, non-redundant services will be impacted by a server reboot after the patches are installed. Email and Skype may be...
VUIT Scheduled Maintenance to Install Windows OS Patches on VUIT Virtual Servers
Feb. 22, 2019—On Sunday, February 24, from 12:01 a.m. to 6 a.m., Vanderbilt University IT will install Microsoft Windows operating system patches on the virtual environment. This scheduled maintenance will require a reboot of the servers after patches are applied. The maintenance will ensure the continued security of Windows operating systems on the host servers. The majority...
VUIT Scheduled Maintenance for Shared Services Servers
Feb. 20, 2019—On Sunday, February 24, from 12:01 a.m. to 4 a.m., Vanderbilt IT will install security patches on the servers listed below to maintain security for core Microsoft operating systems. After the patches are installed, non-redundant services will be impacted by a server reboot. Pinnacle IIS web server MA4000 Alertus List Proxy
VU, VUMC phone service temporarily unavailable Feb. 3
Feb. 1, 2019—Vanderbilt IT will upgrade the telephone system on Sunday, Feb. 3, at 4 a.m. The upgrade will take approximately one hour to complete. During this time, the telephone system will be unavailable. This outage will affect all regular phones (including Lync/Skype for Business phones) at the university and Vanderbilt University Medical Center. Following the upgrade,...
RESOLVED – Vanderbilt.edu Service Degradation
Jan. 31, 2019—RESOLVED at 8:42 a.m. Vanderbilt.edu web pages are experiencing service degradation. Technicians are working to resolve the issue.
VUIT Scheduled Maintenance for Collaboration Servers
Jan. 23, 2019—From Friday, January 25, at 10 p.m. to Saturday, January 26, at 6 a.m., Vanderbilt IT will install Microsoft security patches on collaboration servers to maintain security for core Microsoft operating systems. During this time frame, non-redundant services will be impacted by a server reboot after the patches are installed. Email, SharePoint, and Skype may...
VU and VUMC phone service temporarily unavailable Sunday, February 3
Jan. 22, 2019—On Sunday, February 3, at 4 a.m. Vanderbilt IT will upgrade the telephone system, which will take approximately one hour to complete. During this time, the telephone system will be unavailable. This outage will affect all regular phones (including Lync/Skype for Business phones) at Vanderbilt University and Medical Center. Following the upgrade, it is important...
Chassis replacement: Bryan distribution router
Nov. 15, 2018—On Tuesday, November 20, from 4:30 to 6:30 a.m., Vanderbilt IT will replace network equipment as a proactive measure to prevent future outages. The procedure will require a temporary disruption of the data network, Lync/Skype headsets, and other IP phones. The following buildings will be affected: 118 29th Ave S. 1817 Patterson Black Cultural Center...
VUIT Scheduled Maintenance to Install Server Updates
Nov. 15, 2018—On November 18, from 12:01 a.m. to 5 a.m., Vanderbilt IT will install Microsoft security patches on Windows servers to maintain security for core Microsoft Operating Systems. During this time frame, non-redundant services will be impacted by a server reboot after the patches are installed. The following servers will be affected: ACD IVR IIS web...
Peabody Telephone Relocations
Nov. 8, 2018—In support of the Peabody construction project, VUIT technicians will move analog telephone extensions (i.e. elevator phones, analog-connected alarms, FAX lines, and non-IP/non-Lync telephones) on Saturday, November 17, from 6 a.m. to 6 p.m. The work will result in rolling outages in the following locations: VIPPS/Curb Center 1114 19th Ave. (Old Bill Wilkerson) 1105 18th...