VUIT Scheduled Maintenance; Windows Environment
Sep. 11, 2014—VUIT will install Microsoft Security patches on Windows servers on Sunday, Sept. 14 from midnight to 6 a.m. During this timeframe, the following systems will be briefly unavailable while the servers are rebooted. apphost1a its-hcwnap80 (apphost2) SQL Cluster jump01, strawberry (windows jump boxes) wins1, wins2 EPO Magic prt1, prt2 VUIT-hosted SharePoint sites vCenter (virtual server...
VUIT Scheduled Maintenance – AVST Voicemail Server
Sep. 11, 2014—VUIT will install Microsoft Security and OS patches to AVST Voicemail servers on Sunday, Sept. 14 from midnight to 12:30 a.m. While the server is rebooted, the following will occur for 15-20 minutes: 1) Outside callers will receive a prompt stating their message delivery may be delayed because the system is undergoing maintenance. 2) Users...
REMINDER: Modifications to Epic Login
Aug. 22, 2014—On Friday, August 22, 2014 at 5:00 PM CST, Vanderbilt University Information Technology (VUIT) in collaboration with the Epic support team will be converting the authentication method for logging in to Epic Hyperspace and Epic Text. Currently, users login to Epic using their RACF ID and Epic password. Once the change is completed, users will...
Mac Audio Issues
Aug. 21, 2014—The audio functionality of Apple OSX devices was disabled Wednesday when connected to the wireless networks on campus. The issue developed this week because of the increase in Apple devices connecting to the network during student move-in. Network Services learned of the issue at approximately 8:30 a.m. Wednesday. After thorough investigation, Network Services traced the...
VUIT Scheduled Maintenance: Exchange Environment
Aug. 20, 2014—VUIT will perform updates to the Exchange and Lync servers beginning Friday 08/22, 10:00 PM and ending Saturday 08/23, 05:00 AM. During this time there will be rolling outages to Exchange and Lync services as each server is rebooted. Lync users can log out and back in to reconnect during this outage.
Modifications to Epic Login
Aug. 18, 2014—On Friday, August 22, 2014 at 5:00 PM CST, Vanderbilt University Information Technology (VUIT) in collaboration with the Epic support team will be converting the authentication method for logging in to Epic Hyperspace and Epic Text. Currently, users login to Epic using their RACF ID and Epic password. Once the change is completed, users will...
VUIT Scheduled Maintenance; Windows Environment
Aug. 14, 2014—VUIT will install Microsoft Security patches on Windows servers beginning Sunday, 08/17, 12:00 AM and ending Sunday, 08/17, 6:00 AM. During this time, the following systems will be briefly unavailable while the servers are rebooted. apphost1a its-hcwnap80 (apphost2) SQL Cluster jump01, strawberry (windows jump boxes) wins1, wins2 EPO Magic prt1, prt2 ITS hosted SharePoint sites...
VUIT Scheduled Maintenance: Lync Phone Edition Update
Aug. 5, 2014—VUIT will deploy a Lync Phone edition patch beginning Wednesday, 8/6 at 10:00 PM and ending on Thursday, 8/7 at 1:00 AM. No outage to service is expected but phones will reboot when they are inactive. Both CX300 and CX600 phones will be affected.
VUIT Schedule Maintenance: Wireless Routing Change
Jul. 30, 2014—On Saturday, August 2, 2014 from 2:15 -3:15 AM the Vanderbilt University Information Technology (VUIT) Network Design and Engineering (ND & E) team will implement approved Change 43772. This change is another step toward a unified University and Medical Center wireless enterprise network. All VUMC wireless will migrate to the Enterprise wireless distribution routers to...
Perimeter TAP Upgrade
Jul. 29, 2014—On July 30, 2014, from 3:00 AM – 7:00 AM Vanderbilt University Information Technology (VUIT) Network Services and Security Operations will upgrade the perimeter Packet Broker Test Access Point (TAP) device operating system and change the physical cabling to/from the TAP, for both the Hill and Bryan building locations. No downtime is expected for this...
RESOLVED: Delay in email delivery for some users
Jul. 18, 2014—Both issues were resolved between 11:00 AM and 1:00 PM on 7/17. While the characteristics were similar, these are two distinct and separate events. The VUgmail issue occurred during change # 43643, the script used to update the external email address over-wrote the primary SMTP address with the same value for 51% of the...
Delay in email delivery for some users
Jul. 17, 2014—VUIT technicians are working to resolve two separate issues with email routing that is causing email to queue. Both issues were identified this morning. Some number of undergraduate students using VUgmail are affected as are some users of Vmail (Exchange). Technicians are working to determine scope and resolve the issues. VUIT will post updates to...
VUIT Scheduled Maintenance; Windows Environment
Jul. 11, 2014—VUIT will install Microsoft Security patches to Windows servers beginning Sunday, 07/13, 12:00 AM and ending Sunday, 07/13, 6:00 AM. During this time, the following systems will be briefly unavailable while the servers are rebooted. apphost1a its-hcwnap80 (apphost2) SQL Cluster jump01, strawberry (windows jump boxes) wins1, wins2 EPO Magic prt1, prt2 ITS hosted SharePoint sites...
Resolved – Network Storage Issue
Jun. 19, 2014—The below issue has been resolved. There is currently an issue with network shared drives that is preventing access on the storage array. The known impacts at this time are: 1. User workstations accessing bigdata network shares/drives 2. Windows applications using bigdata network shares/drives 3. Cerner Lab Console which has degraded HEO Orders processing. 4. ...
Network Storage Issue
Jun. 19, 2014—There is currently an issue with network shared drives that is preventing access on the storage array. The known impacts at this time are: 1. User workstations accessing bigdata network shares/drives 2. Windows applications using bigdata network shares/drives 3. Cerner Lab Console which has degraded HEO Orders processing. 4. Business Objects R4 The...