Outage Category
Monthly Microsoft patching on general servers
Nov. 20, 2019—On Sunday, November 24, from midnight to 8 a.m. VUIT will install monthly Operating System (OS) patches to maintain security for core Microsoft operating systems. For more information or assistance, please contact the VUIT Help Desk at 615-343-9999.
vummiv WiFi outage Nov. 19-25 in preparation for Dec. 3 network retirement
Nov. 15, 2019—Vanderbilt’s vummiv WiFi network will be retired on Tuesday, Dec. 3, at 6 a.m. After that time, any device connected to vummiv will no longer have network access unless switched over to one of the other campus WiFi networks. In preparation for the retirement, vummiv will be unavailable from 6 a.m. on Tuesday, Nov. 19,...
vummiv WiFi outage Nov. 13-16, 19-25 in preparation for December 3 network retirement
Nov. 10, 2019—Vanderbilt’s vummiv WiFi network will be retired on Tuesday, December 3, at 6 a.m. After that time, any device connected to vummiv will no longer have network access unless switched over to one of the other campus WiFi networks. In preparation for the retirement, vummiv will be unavailable from 6 a.m. on Wednesday, November 13,...
VUIT scheduled maintenance to install Windows Operating System patches
Nov. 7, 2019—From 10 p.m. on Friday, November 8, to 6:00 a.m. on Saturday, November 9, VUIT will install patches on Windows Operating Systems to maintain the security and supportability of the servers. Lync 2013 voice users may be briefly disconnected during the patching window while the server reboots, but will be automatically reconnected. Chat messages will not...
Monthly Microsoft patching on general servers
Oct. 24, 2019—On Sunday, October 27, from midnight to 6 a.m., VUIT Infrastructure Services will install monthly Operating System (OS) patches to maintain security for core Microsoft operating systems. After the patches are installed, non-redundant services will be impacted by a server reboot. For more information please contact the VUIT Help Desk at 615-343-9999.
Windows 2016 OS patches on voicemail servers
Oct. 24, 2019—On Sunday, October 27, from midnight to 4 a.m., Windows 2016 OS patches will be installed to maintain security on voicemail servers. This will impact VU and VUMC users of traditional voicemail. (Skype voicemail will not be affected.) After the patches are installed, the restart of the server will cause the following: 1. Outside callers...
Monthly Microsoft Patching – Collaboration Servers
Oct. 18, 2019—Monthly Windows Server security update deployment as well as any prior month patches that are still required by the servers listed above. All non-redundant services will be impacted by a reboot of the server after installation of the patches. Lync 2013 – Rolling outage in this highly available environment. Users will be temporarily disconnected while...
VUIT Scheduled Maintenance for SerVU
Sep. 17, 2019—On Wednesday, September 18, between 7 p.m. and 11 p.m., Vanderbilt IT will upgrade the production environment in SerVU to version 9.5.3. Users will not be able to log into the SerVU client once the upgrade begins. Users who access SerVU with the rich client (blue icon) will be prompted to upgrade the client the first time they log...
Box.com Outage
Sep. 12, 2019—Box.com is currently reporting an outage. All users of Box (including Vanderbilt) are unable to log on. We will provide more information as it becomes available from Box.com.
Emergency Maintenance on Skype (Lync) Servers
Sep. 11, 2019—From Wednesday, September 11, at 7 p.m. to Thursday, September 12, at 3 a.m., Vanderbilt IT will perform emergency maintenance on Lync 2013 collaboration servers. This work is necessary to maintain a highly available environment. During this time frame, users may experience temporary delays in making Lync/Skype calls.
Email issue resolved
Sep. 7, 2019—9/7/19 – 10 a.m. – Update: The email issue has been resolved and all email functions have returned to normal operation. Please contact VUIT at (615) 343-9999 if you experience any problems with your email. ________________________________________________________________________ 9/7/19 – 5:30 a.m. – During routine maintenance and security patching that VUIT performs, we encountered an issue with...
Email Service Interruptions
Aug. 28, 2019—On Monday, August 26, and Tuesday, August 27, many users experienced email difficulties related to the split of the VU and VUMC systems. VUIT worked with clients to repair and refresh mailboxes. By Tuesday night, all but a handful of issues were resolved. Impacted users fall into one of the following three broad categories: Users’...
Email System Interruptions
Aug. 27, 2019—We are experiencing a widespread but sporadic set of email difficulties related to the split of the VU and VUMC systems. VUIT is working with clients to repair and refresh mailboxes and expects all affected clients to be restored today. While the ongoing migration of the VU email system to the Microsoft Office 365 cloud...
Microsoft patching on general servers
Aug. 22, 2019—On Sunday, August 25, from midnight to 9 a.m., Vanderbilt IT will install security and Operating System (OS) patches as part of the monthly Windows server patching routine. After the patches are installed, non-redundant services will be impacted by a server reboot.