Changes to SkyVU Support Contact Information

Posted by skyvu on Monday, July 2, 2018 in Core HR, Expense Reports, Grants & Contracts, News, Payroll, Procurement, Projects, Reporting, Time and Time Off.

Effective July 1^st the way you request help using Oracle Cloud is changing.

In an effort to ensure timely support, you will no longer be required to submit a ticket on the SkyVU website. Instead, you can directly contact the department that oversees the function where you’re experiencing an issue. The SkyVU Support page on the SkyVU website has been updated with a list of contact points and the types of issues they can address.

Please visit the SkyVU website and click the support links on the right side of the page to review the list of contacts.  You can also continue to call (615)322-0000 and select either Finance or Human Resources to be routed to those offices for assistance during normal business hours.

Tags: Employees, Financial Unit Managers, Grants Managers, HCM Specialists, HR Line Managers, Procurement Requesters, Student Employees